Follow the 8 Principles of Laboratory Performance:

The 8 Principles crystallise two decades of knowledge in diagnostics, defining what makes us successful – and what drives our clients to perform.

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    Boost the bottom line or bust

    We remain relevant only if we strive for a tangible bottom line impact.

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    Lead with a common language

    We are more efficient when we understand our business and share ownership of what we are trying to achieve.

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    Trust the transparency

    We are more effective when we commit to sharing information across boundaries within our organisation.

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    Facts or figures, no fluff

    We make smart decisions when we present the business case openly and honestly.

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    Driven by decisiveness

    We move faster when we have the power to act with certainty — and without hesitation.

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    Accuracy is paramount

    We get things done accurately when we set our expectations and measure our results.

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    Big impact beats small

    We achieve our ideals when we prioritise by expected results and anticipated resource requirements.

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    Knowledge knows no bounds

    We remain sustainable and competitive as long as we share what we know to be true.

Origins of The 8 Principles

The 8 Principles crystallise two decades of knowledge in diagnostics, defining what makes us successful – and what drives our clients to perform.

It used to be true that the only way to achieve success is to be innovative. Today, innovation is critical for survival. We know innovation is only possible when risk is effectively managed, reduced or entirely removed. The 8 Principles is a new philosophy, based in diagnostics, that allow laboratories to be innovative through certainty.

Aims of The 8 Principles

Structure

Structure the organisation for decision making with certainty

Empower

Empower the organisation to make the right decisions

Sustain

Sustain our ability to compete and ultimately ensure our success