“The course was very helpful and informative. The support received was brilliant and the instructions easy to follow. Thank you.”

Requisites to earn the certificate
Individuals will receive a certificate on successful completion of a summative assessment at the end of the program.
Special requirements
Must be proficient in using a computer and MS Office.
Fees, deadlines, cancellation and refund policies
Andre Gouws is a seasoned skilled development professional with a track record of over 26 years in learning and development and holds a degree in electrical engineering with an international diploma in teaching and training. He has completed the Management Advanced Program through Wits Business School and is a certified NQF assessor, moderator, and workplace coach. He has a passion for people and is known to inspire, motivate, and develop people to help them achieve their business objectives and career aspirations. His engineering background, combined with human resources experience and business management acumen, provides him with a unique skill set to research, develop, and deliver skills development programs that truly impact the bottom line. He is passionate about laboratories and their role in the quality of life and making us live longer. With this in mind, he has developed the Power of Process skills development programs that help laboratories enhance patient care through business management and laboratory performance improvement in a rapidly changing environment.
Hanine is a professional engineer with 16 years of experience managing numerous multidisciplinary projects. She has a keen focus on systems and procedures and manages projects driven by performance. She embraces change as an opportunity to succeed. With that mentality, she has often been put in the role of superuser or trainer for the implementation of new or improved systems.
“The course was very helpful and informative. The support received was brilliant and the instructions easy to follow. Thank you.”
“Thank you for Andre and everyone involved behind the scenes. The support I received was excellent. Andre was always open and available to support me when I needed help. There was no need to feel left behind or ill-informed because of the kind of support we received. The course has been empowering and life-changing, to say the least. I cannot go back to the lab and do things the same after this refreshing and informative course. I enjoyed the videos and the content was relevant.”
“This is a fantastic course that delivers a lot of value to laboratory professionals worldwide. It came at a time where I needed to think about lab performance and process improvement for my lab, so the timing was perfect. This course is essential for any laboratory manager who wants to improve the performance of their laboratory. The course was well put together and the value that it offers is immense.”
“I am very satisfied with the skills and knowledge acquired from this course! The process mapping was a highlight and a tool I will use in the future. Andre is friendly, approachable, and very helpful, which motivated interactions. All in all, I am delighted to have attended this course and I look forward to attending the Master Program.”
“Great seminar! If you are looking for a comprehensive way to improve your lab processes, this is for you! It is easy to follow and Andre is great helping you navigate through the courses.”
“This course helped me to think out of the box.”
“The Power of Process program helped our laboratory gear for the change of a consolidation.”
“I have recommended the Laboratory Management in Practice course already and it should be rolled out to other junior managers to allow us to groom future leaders for the laboratory.”
“The presentations and case studies were very effective in explaining the principles.”
“Experience, knowledge and research makes the Power of Process a useful approach to improve everything in a lab – from the bottom line to laboratory process.”
” It was really a great learning experience. To my knowledge, there is no online course specifically focused on laboratory management allowing you to cover all the important aspects of laboratory management in such a short span of time.”