About the Laboratory Transformation and Improvement Program

An online learning program consisting of six hours of e-learning, four hours of online facilitated sessions, and a one-month facilitated workplace project. The purpose of the course is to equip laboratory leaders and teams in recognizing the need for change and identify problems, pain points, and opportunities to solve and improve laboratory performance.


Program Duration

  • 10 Hours
  • eLearning Online
PACE: 10 Contact Hours
RCPath: 10 CPD

Requisites to earn the certificate

Individuals will receive a certificate on successful completion of a summative assessment at the end of the course.

Special requirements

Delegates must have laboratory experience and be proficient in using a computer, and MS Office.

Contact us for more detail: hello@joinpop.org or andre@joinpop.org 

Terms & Conditions apply.

  • Change and transformation to ensure the future relevance of the laboratory
  • The laboratory ecosystem, process, and performance
  • Laboratory performance data
  • Problems, pain points, and opportunities within the laboratory
  • Scenarios to solve multiple issues
  • Business case and implementation plan development
  • Managing change

Qualification of instructional personnel


Andre is a seasoned skills development professional with over 27 years of experience in the learning and development sphere. He holds a degree in electrical engineering with an international diploma in teaching and training. He has completed the Management Advanced Program through Wits Business School and is a certified NQF assessor, moderator, and workplace coach. André’s passion for helping people reach their potential is evident through his hands-on teaching methods. He is known to inspire, motivate, and develop people to help them achieve their business objectives and career aspirations. His engineering background, combined with human resources experience and business management acumen, provides him with a unique skill set to research, develop, and deliver skills development programs that truly impact the bottom line. He is passionate about laboratories and their role in the quality of life and making us live longer, healthier and stronger. With this in mind, he has developed the Power of Process skills development programs that help laboratories enhance patient care through business management and laboratory performance improvement in a rapidly changing environment. He has also authored a textbook called “The Guide to Management for Laboratory Leaders” that is available at Amazon.com